FAQs

1. How to check if raw syslog data is received in the system? What if it is not received?

In the section for adding data of syslog based devices we have explained how to enable syslog forwarding on the the data sources first and then add that device into KHIKA. When we add a device successfully, we can see the device entry in the “List of Devices” tab. (For this, go to Configure – Adapter – Manage Devices next to that Adapter.)

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However if raw syslogs are not received from that device, we get an error while adding the device.

It is recommended to wait for upto 10 minutes before checking its data. To check whether we are receiving this device’s data in KHIKA, go to “Discover” screen from the left menu. Search for the IP address of the device in the search textbox on the top of the screen.

In our example from the image, IP address is “10.2.5.6”. In the search bar in the Discover screen, just enter “10.2.5.6”. This is for showing up any and all data relevant to the device with this IP.

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If you can see data for this IP address, the logs are being received into KHIKA successfully.

If not, please check section for adding data of syslog based devices. Both the steps – adding a device in KHIKA as well as forwarding syslogs from that device to KHIKA should be verified again.