FAQs

1. How to check if raw syslog data is received in the system? What if it is not received?

In the section [[]] we have explained how to enable syslog forwarding on the APV server first and then add that device into ‘MARS’ When we add a device successfully, we can see the device entry in the “List of Devices” tab. (For this, go to Configure – Adapter – Manage Devices next to that Adapter.)

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However if raw syslogs are not received from that device, we get an error while adding the device

It is recommended to wait for upto 10 minutes before checking its data. To check whether we are receiving this device’s data in ‘MARS’, go to “Discover” screen from the left menu. Search for the IP address of the device in the search textbox on the top of the screen.

In our example from the image, IP address is “10.2.5.6”. In the search bar in the Discover screen, just enter “10.2.5.6”. This is for showing up any and all data relevant to the device with this IP.

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If you can see data for this IP address, the logs are being received into MARS successfully.

If not, please check section [[]] for adding data. Both the steps – adding a device in MARS as well as forwarding syslogs from that device to MARS should be checked again.